| SysID | LT000227/125 |
| Alt Ref No | Part2/3/20/1/125 |
| ArchiveRefNum | LT000227/125 |
| Level | File |
| Title | Satisfied Customers for Less Cost Due to an Optimal Human Resources Policy |
| Description | Papers from the 50th International Congress of the International Union of Public Transport including 'Die Einstellung neuer Mitarbeiter und ihre Integration in das Unternehmen'; 'How to incentivise and motivate staff, in a decentralised organisation, to give customer care and provide customer satisfaction' and 'The role of training and re-training in enhancing service to the public and operating efficiency'. |
| Date | 4 May 1993 |
| Extent | 1 |
| Format | paper(s) |
| Language | English and German |
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| Repository Held By | Transport for London Group Archive |